Terms of service

Terms of Service

Last updated: August 2026

Welcome to ZSJ (Zara ShahJahan). By accessing or using www.zarashajahan.pk, you agree to these Terms of Service. Please read them carefully before using our website.

1. General

These Terms apply to all visitors, customers, and users of our website. By using our website or placing an order, you agree to comply with these Terms.

2. Products & Pricing

  • All products displayed are subject to availability.
  • We reserve the right to modify product prices without prior notice.
  • We make every effort to display product colors accurately, but actual colors may vary depending on your device.

3. Orders

  • We reserve the right to refuse or cancel any order for any reason.
  • You agree to provide accurate billing, shipping, and contact information.
  • Once an order is confirmed, it cannot always be modified or cancelled.

4. Payment

We accept secure online payments through the payment methods available during checkout.

Orders will only be processed after successful payment confirmation.

5. Shipping

  • Orders are processed within our standard processing time.
  • Delivery times may vary depending on your location.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Exchanges

Please refer to our Refund Policy for complete details regarding returns, exchanges, and refunds.

7. Intellectual Property

All website content including:

  • Images
  • Product photographs
  • Logos
  • Graphics
  • Text
  • Designs

is the property of ZSJ and may not be copied or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or interfere with the website.
  • Submit false or misleading information.
  • Upload malicious software or harmful content.

9. Limitation of Liability

ZSJ shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: Zsj.officiall@gmail.com

Address:
Shop No. 42, Ground Floor, Pace Mall, Main Boulevard, Gulberg III, Lahore, Pakistan